TECHTIVITY
LAUNCH • 01 · 03 · 2027

TECHNOLOGY.
WITH A
HUMAN IN IT.

Apple-specialist, but human-first. Techtivity helps with your iPhone, iPad, Mac and Apple ecosystem - and with smartphones, tablets, computers, Wi-Fi, smart devices and everything in between.

No call-centre script. No automatic 'just buy a new one'. First understand what you want to achieve, then take the simplest safe route.

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Explore Apple supportWhat do I need?Book support

APPLE TECHNOLOGY SUPPORT. 🍎

Have one Apple problem or an issue that crosses several devices? Choose a device below, or book support if you would rather look at the whole situation together.

WHY APPLE-FIRST?

Because the ecosystem can be both the problem and the solution.

Many problems are not about one device. We look at the whole chain: iPhone, iCloud, Mac, Watch, AirPlay and the home network.

New Apple device? Move calmly.Backup, data, accounts, Photos, apps and recovery before personalisation.
Problem? Make it reproducible first.Do not immediately reset, replace or change ten settings at once.
Business Apple?Device Enrollment, MDM, security, Jamf fit, deployment and end-user support can be part of consultancy.
CHOOSE A DEVICE

Apple Support Dock

    Not sure what the problem is? You do not need to describe it in technical language.

    Book Apple support

    HUMAN TECH SUPPORT. WAY BEYOND APPLE.

    Tell us what you want to do or what is going wrong. We help with smartphones, tablets, computers, Wi-Fi, printers, streaming, smart-home devices and more - even if you do not know what the component is called.

    HUMAN TECH

    Smartphones

    iPhone, Android, calling, messaging, storage, photos, connectivity and safer setup.

    HUMAN TECH

    Tablets

    iPad and Android tablets for work, family, study, accessibility and entertainment.

    HUMAN TECH

    Computers

    Mac and Windows setup, migration, performance, apps, storage, backup and daily problems.

    HUMAN TECH

    Wearables

    Apple Watch and other wearables: pairing, notifications, connectivity and practical setup.

    HUMAN TECH

    TV & streaming

    Apple TV, streaming boxes, remotes, AirPlay, audio and living-room technology.

    HUMAN TECH

    Wi-Fi & network

    Home Wi-Fi, routers, dead zones, device connectivity and sensible troubleshooting.

    HUMAN TECH

    Printers & peripherals

    Printers, keyboards, mice, webcams, microphones, docks and adapters.

    HUMAN TECH

    Smart home

    Smart lights, speakers, cameras, hubs and the account/network complexity behind them.

    HUMAN TECH

    Backups & migration

    Move to a new device, organise data and make recovery understandable.

    HUMAN TECH

    Product advice

    What should you buy, keep, repair, upgrade or avoid? Independent fit before shopping.

    Prefer direct help? Email us what you have in front of you and what you are trying to achieve.

    Request support

    WHAT MAKES THE SUPPORT HUMAN?

    Not merely fixing it: explain, make choices understandable and leave you less dependent afterwards.

    LISTENStart with what you are trying to do.

    Not with a generic script.

    EXPLAINNormal language.

    No jargon for show.

    SAFENo password handover.

    Use known recovery routes and verification.

    INDEPENDENCELeave knowing more.

    Great support makes itself a little less necessary.

    WHAT DO YOU NEED?

    No account, form or tracking: this matcher runs only in your browser.

    What are you using?
    What is happening?
    YOUR ROUTE

    Human-first Privacy-first

    CLEAR PRICES WHERE SCOPE IS CLEAR.

    Simple support and advice have clear prices. Business Apple, MDM/Jamf and cybersecurity work varies too much by environment, so those are quoted to scope.

    QUICK HELP

    Quick Tech Help

    €39
    30 min • remote

    One focused problem: setup, account confusion, Wi-Fi, app trouble, storage or a second pair of eyes.

    Book this
    HUMAN SUPPORT

    Human Tech Support

    €69
    60 min • remote

    More room to troubleshoot, explain and leave you with a setup you understand.

    Book this
    APPLE

    Apple New Device Setup

    from €89
    iPhone • iPad • Mac

    Backup, recovery, transfer, verification and a calm setup before the old device is erased.

    Book this
    FAMILY

    Family Tech Setup

    from €89
    calm • safe • understandable

    Make a phone, tablet or computer easier to use with backup, recovery, accessibility and scam-safe support routes.

    Book this
    ADVICE

    Product Advice / Second Opinion

    €39
    30 min

    Buying, repairing, replacing or comparing? Get an independent view before spending more.

    Book this
    BUSINESS + CYBER

    Business Apple / Cybersecurity

    custom quote
    scope before price

    Apple lifecycle, Device Enrollment, MDM/Jamf, security, monitoring, incident readiness and technical consultancy.

    Book this
    Consumer prices include VAT. Remote-first. On-site help can be arranged separately; travel/time may affect the final price. We confirm scope and price before starting.

    THE “SOMETHING IS WEIRD” BUTTON.

    Not an AI diagnosis - just a playful, sensible next thought.

    QUICK LAB

    Press when technology is being weird.

    Quick startApple ecosystemSafety labDiagnosis labHousehold mapApple setupPlay labApple Business

    START WHERE YOU ARE.

    Three faster ways into Techtivity: name the device, say you just bought it, or switch into family-help mode.

    WHAT ARE YOU HOLDING?

    Device scanner - without the camera.

    I JUST BOUGHT…

    New-device calm-start flow.

    1. Preserve the old world

    Confirm backup, account recovery and what data matters before erasing or trading anything in.

    2. Transfer deliberately

    Move data, photos, messages and apps; keep the old device available until verification is complete.

    3. Recovery before cosmetics

    Verify recovery phone/email, device unlock, backup target and important account access.

    4. Then personalise

    Notifications, home screen, accessibility, focus modes and the fun stuff come last.

    FAMILY MODE

    Helping a parent, grandparent or partner?

    Switch the page into calmer support mode: larger explanatory copy, fewer navigation distractions and extra fraud-safety emphasis.

    Family help mode active

    APPLE ECOSYSTEM MAP.

    Click a device to see why the problem may actually live somewhere else in the chain.

    Apple
    ecosystem

    HOW DO YOU WANT TO BE HELPED?

    Choose how you want to be helped, how technical the explanation should be and compare platforms without a brand fight.

    SUPPORT STYLE SELECTOR
    CONFIDENCE METER

    How technical should we get?

    This changes the suggested explanation style - not your intelligence.

    EXPLAIN THIS

    Jargon translator.

    ECOSYSTEM FIT CHECK

    What fits the way you actually use technology?

    Choose what matters to you. No brand winner - you get the trade-offs worth checking.

    SAFETY BEFORE PANIC.

    See something suspicious or unsure about resetting? Start with safe first steps and stop when money, accounts or physical damage may be involved.

    SCAM PANIC BUTTON

    Something suspicious just happened?

    DON’T RESET IT YET
    STOP.

    Before a factory reset: confirm backup, account recovery, Activation Lock/device ownership, photos, MFA/passkeys and app data.

    A reset can solve software problems, but it can also destroy evidence or make recovery harder if done too early.

    PAUSE & VERIFY

    When should you stop and get help?

    • Money or account access may be affected
    • A device is swollen, damaged or unusually hot
    • You are being pressured to share a code or install remote-access software
    Ask for safe support
    REMOTE SUPPORT SAFETY RULES
    NO

    Password handover

    NO

    One-time verification codes

    NO

    Gift cards as payment

    NO

    Crypto because “support” asked

    VERIFY

    Unexpected remote access requests

    SUPPORT PREPAREDNESS

    Make the support session easier before it starts.

    Ready items:

    Still unsure? Email us without passwords or verification codes.

    Book safe help

    FROM “IT’S BROKEN” TO A USEFUL CLUE.

    Choose what you see, try a daily tech problem and think about what changed just before the issue started.

    TECH SYMPTOM DECODER
    TODAY’S TECH PROBLEM

    WHAT CHANGED?

    A small clue can save a lot of guessing.

    ASK BETTER TECH QUESTIONS
    Too vague“It’s broken.”
    →
    Useful“Wi-Fi disconnects only on the iPad after waking from sleep; other devices stay connected.”
    PROBLEM BINGO

    How many familiar tech moments have you collected?

    Still unclear? Send us the device, symptom and what changed recently.

    Book troubleshooting

    YOUR HOUSE IS ALREADY AN IT ENVIRONMENT.

    Map devices and account ownership, then make a calmer decision about whether a device should stay, be repaired, repurposed or replaced.

    TECH HOUSEHOLD MAP
    WHO OWNS THIS?

    Ownership mini-audit

    Apple / Google account
    Router admin
    Backups
    Smart-home account
    Subscriptions
    Recovery email/phone

    RECOVERY & BACKUP

    Could you actually recover if something failed?

    Tick only what you know is true. This runs locally in your browser.

    0/5Start with one backup you can actually find.
    WEAK-LINK CHECK

    What breaks first if one thing disappears?

    Choose what sounds familiar. See where one account, person or device has become too important.

    KEEP / REPAIR / REPLACE

    Age is only one part of the decision.

    Move the four sliders. The result is a decision aid - then check actual repair cost, support life, energy use and what you still need the device to do.

    Check before acting
    • Actual repair price
    • Backup / data migration
    • Energy and battery condition
    • Security / software support
    • A refurbished alternative
    Ask for device advice
    SMART DEVICE SUPPORT WALL

    Yes, your vacuum has an account now.

    ◉Robot cleaner

    Wi-Fi, app, cloud account, maps, privacy.

    📺Smart TV

    Apps, accounts, ads, updates, remotes.

    🔔Doorbell

    Network, notifications, cloud storage, access.

    🔊Speaker

    Voice assistant, casting, accounts, family use.

    🌡Thermostat

    Connectivity, schedules, ownership, fallback.

    📷Camera

    Placement, privacy, updates, account recovery.

    💡Lights

    Hub vs cloud, scenes, switches, guest use.

    ◫Hub

    The dependency everyone forgets until it fails.

    APPLE SETUP WITHOUT THE RUSH.

    A new Apple device should not start with erasing and hoping. Make recovery, transfer and verification clear first - then tune the details.

    NEW APPLE DEVICE

    Move from old to new without losing the recovery route.

    Use this as a calm order for iPhone, iPad or Mac. We do not ask for account details here.

    1BACK-UPKnow where your latest usable backup lives.
    2RECOVERYConfirm trusted phone/email and access to your Apple Account.
    3TRANSFERTransfer data and keep the old device intact for a little longer.
    4VERIFYVerify Photos, Messages, files, authenticators and important apps.
    5PERSONALISEOnly then tune notifications, Focus, Home Screen and accessibility.
    BEFORE YOU ERASE THE OLD DEVICE

    Prove the new one is actually ready first.

    0 / 6
    APPLE FOR BUSINESS

    From individual Macs to a manageable Apple lifecycle.

    Not every business needs the same tooling. Start with scale, ownership, deployment, security and support - then decide what MDM/Jamf fit makes sense.

    Devices20

    BUYstandardisation • budget • lifecycle
    ENROLAutomated Device Enrollment where appropriate
    CONFIGUREMDM • settings • apps
    SECUREpatching • identity • endpoint
    SUPPORTusers • documentation • escalation
    RECOVERbackup • incident • recovery
    REASSIGNerase • ownership • reuse
    RETIREdata • asset • responsible retirement
    Where Techtivity can help
    • Apple architecture and lifecycle
    • Device Enrollment / MDM / Jamf fit
    • Deploy software and settings
    • Security and patching
    • End-user support
    • Training and documentation

    Already managing Apple, or planning to start? Email your device mix and main challenge.

    Discuss Apple business support

    TECH PLAYGROUND.

    Try a few lighter tools, see how support can improve a situation and explore our common-sense rules.

    BEFORE / AFTER STORIES

    What should be different after good support?

    Before: “My photos are everywhere.”Good support should leave you with less uncertainty, a setup you understand and a recovery route you can trust.
    Before: “Wi-Fi randomly fails.”After: one documented network layout and reproducible problem.
    Before: “New Mac, where did my files go?”After: migration, storage and backup are separated and understood.

    Good support should leave you with less uncertainty, a setup you understand and a recovery route you can trust.

    COMMON SENSE RULES
    ONE USEFUL ACTION

    Do one small thing now that prevents trouble later.

    Click for a practical action that should take less than five minutes.

    EASTER EGGS + RETRO MODE

    There is still a little weirdness hidden in the system.

    Try the classic Konami sequence, type 'sudo help' or simply use the button.

    ONE THING BEFORE YOU LEAVE

    Do one tiny useful thing now.

    THIS LAUNCHES TOO.

    Apple and Human Tech Support are central. Techtivity also offers cybersecurity advice, reviews, websites and second-life technology services.

    APPLEApple Technology Support

    iPhone, iPad, Mac, Watch, AirPods, TV/HomePod, iCloud, migration and product advice.

    HUMANHuman Tech Support

    Smartphones, tablets, computers, Wi-Fi, printers, streaming, smart home and backups.

    CYBERCybersecurity Advisory

    Security advice, Human Security, Apple/Jamf, mobile/Lookout, recovery and second opinions.

    REVIEWReview Everything

    QA for websites, apps, shops, teams, services, processes and experiences.

    CREATEBeautiful Websites

    Interactive, colourful, fun websites that remain fast, accessible and clear.

    REVIVERevival Lab

    Repair, upgrade, repurpose, donate or replace old technology with evidence.

    Not sure which category your question belongs in? You do not need to.

    Tell us what you need

    TECH FORTUNE COOKIE.

    A small tech thought to take with you.

    YOUR TECHTIVITY FORTUNE

    FREQUENTLY ASKED.

    Practical answers before you book support.

    What can Techtivity help with?

    Apple devices, smartphones, tablets, computers, wearables, Wi-Fi, streaming, smart-home technology, printers, backups, migration, troubleshooting, product advice and digital safety.

    Is Techtivity affiliated with Apple?

    No. Techtivity is independent. Apple names are used only to describe supported devices and ecosystems.

    Do I need to share a password or verification code?

    No. Never send passwords or one-time verification codes.

    Does Techtivity only support Apple?

    No. Apple is a major specialism, but Human Tech Support also covers Android, Windows, Wi-Fi, smart devices and mixed households.

    When does Techtivity launch?

    March 1, 2027.

    Can Techtivity help if I do not know what is actually wrong?

    Yes. Describe what you see, what you were trying to do and which device you use. You do not need to name the technical problem.

    Do you also help with Android and Windows?

    Yes. Apple is a major specialism, but human tech support also covers Android, Windows, Wi-Fi, printers, streaming, smart devices and mixed-platform households.

    Can you help me move to a new iPhone, iPad or Mac?

    Yes. We look beyond the transfer itself and also check backup, account recovery, Photos, files, authenticators and the safe retirement of the old device.

    Can businesses get help with Apple, MDM or Jamf?

    Yes. Techtivity can advise on Apple lifecycle, Device Enrollment, MDM/Jamf fit, security, software deployment, end-user support, training and documentation.

    Will you ever ask for my password or verification code?

    No. Do not send passwords or one-time verification codes. Support should use guided steps and known recovery routes.

    Can I book only product advice or a second opinion?

    Yes. You can ask for help with a buying decision, repair versus replacement, an existing technical proposal or a security/tooling choice.

    How much does support cost?

    Quick Tech Help is €39 for 30 minutes, Human Tech Support is €69 for 60 minutes and straightforward Apple or family setup starts at €89. Product advice / a second opinion is €39 for 30 minutes. Business Apple, MDM/Jamf and cybersecurity work is quoted to scope. We confirm the price before starting.

    STUCK WITH TECH?
    LET'S MAKE IT SIMPLE.

    Contact: hello@techtivity.nl